Our training workshops are designed to be used as part of our overall organisational change programmes where individuals or teams have specific skill gaps that are best met through training.
All workshops will be tailored to your exact requirements. Skill areas can be combined to produce a programme which is exactly right for delivering the improvement you need. If you would like to discuss detailed programme objectives or content, please contact us.
Our programmes cover the following categories :
- Senior and Middle Management.
- Customer Service and Continuous Improvement.
- Personal Effectiveness.
We can deliver training programmes in the following broad areas:
- Strategic Management
- Managing Service & Organisational Improvement
- Performance Management
- Forming & Managing Partnerships
- Managing Challenging Staff
- Coaching Skills
- Developing Effective Teams
- Managing & Influencing Change
- Business Planning
- Project Management
- Managing Customer Service
- Customer Service Skills
- Negotiation & Influencing
- Dealing with Challenging Behaviour
- Time Management
- Stress Management